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Privacy policy

You can visit our website without sharing your personal information. If you choose to provide us with your contact details, please use our "Contact Us" page for this purpose.

If you choose to make a purchase, we will require you to provide some of your personal information to complete the transaction.

Your data is of the utmost importance to us. We use and securely store your data to fulfill our service to you. We will seek your explicit consent for marketing communication, and you have the option to withdraw this consent at any time.

What We Collect

In order to facilitate the delivery of our products, we will kindly request that you provide certain personal details, including:

  • Name
  • Email address
  • Address
  • Payment details
  • Telephone Number


Delivery of Our Products
To ensure the delivery of our products, we require your name, email address, shipping address, payment details, and telephone number. These details are essential for order processing, effective communication, service provision, and order status updates. When necessary for product delivery, we may share your personal information with trusted third-party delivery service providers, such as FedEx, UPS, and DHL.

For Marketing Purposes We Collect

  • Email address
  • Name

What We Do With Your Personal Data
We will never pass or sell your data outside the company except where a third party requires the data to provide communications as part of our normal service e.g a delivery service provider.

Financial Data

We do not collect financial information directly through our website. However, on occasion, we may request and receive certain financial details from our payment processor to facilitate transactions you initiate through our services. This helps us safeguard against potential fraudulent activities and manage our business operations effectively. Rest assured, we adhere to industry best practices to ensure the security of your financial information.

Cookies

We utilize cookies on our website to offer essential web services and to assist us in monitoring and tracking website usage via Google Analytics. We are committed to maintaining the peak performance of our website. To guarantee its operation, we employ technology that entails the processing of personal data, including cookies.

Types of cookies
We distinguish between functional and non-functional cookies. Our website consistently utilizes functional cookies, which are essential for the smooth operation of the site and for processing personal data solely for the purpose it was provided. For example, the shopping cart stores personal data required for order processing and delivery. Non-functional cookies process personal data beyond your immediate view, which is why we always seek your consent before employing these cookies.

Non-functional cookies encompass analytics cookies, which are not essential for the website's basic functionality. Analytics cookies provide insights into areas of the website that require enhancement and help us gauge the popularity of specific pages. While non-functional cookies serve various purposes, their primary role is to enhance our service quality. They enable us to track website visits, understand visitor preferences, and improve our overall service. Additionally, analytics cookies are crucial for assisting customers through our help desk.

We use the following non-functional cookies.

Analytics cookies
We use analytics cookies to collect statistics about the use of the website by visitors. By measuring website use, the site can be improved to benefit visitors.

The data stored include the following:

  • the IP address
  • technical characteristics, such as the browser you are using
  • the page from which you accessed the webshop
  • Tracking cookies

These cookies are used to identify an internet user on a website. By using tracking cookies, we record the internet pages you visit. The information about your website visits allows us to derive your preferences and interests. We can use this information to make personal offers and improve our website.

Blocking and removing cookies

If you do not want our website to store cookies on your computer, you can indicate this in the cookie notice that appears when you first visit our website.

If you have previously accepted our cookies, but wish to opt out, you will have to remove the cookies manually in your browser settings.

You can opt to block the use of cookies via your browser. If you block the use of all cookies, our website will work less efficiently. We advise you to block only undesired cookies. You can do so in your browser settings.

Your Rights

You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us info@dumae.co.

You have the right to stop marketing at any time. Simply click “Unsubscribe” on any email received from us or let us know by sending an email to info@dumae.co.

How Secure is Your Data?

The dumæ team employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.

Get in Touch
info@dumae.co.

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